Email Newsletter

August 2003
 

In July of 2002, we started a major upgrading of the video system that we used to monitor (with both picture and sound) staff performance in our residences and classrooms in order to make sure that our students' programs are being carried out correctly, effectively, and safely. The upgrade involved switching from analog VCR technology to March Networks digital streaming video and audio (known as "DVRs") that is carried over the internet as well as recorded on hard drives and CDs. See below for two sample screen views. This system enables highly experienced supervisors, who watch monitors in a central facility that is remote from the residences themselves, to see what is going on in all residences in real time and to issue corrective directions, if necessary, immediately. It also allows our administrators to view what is going on in the residence at any time, even from their own homes, and enables our Residential Monitoring staff to spot check the CDs to evaluate staff performance on key tasks. Upon request, parents may use this system to view our classrooms and residences without the fact of their observation being known to those in the classrooms and residences. March Networks featured an article on our use of the DVRs in their February - April 2003 newsletter saying "the DVRs have dramatically improved productivity at the JRC's central monitoring facility."


 

The Residential Monitoring Department spot checks the preceding day's video recording to insure staff performance. If questions arise concerning particular incidents, the staff can retrieve the incident and view what actually occurred. The recordings are usually kept for a period of ten days.


 

Live, online, digital video monitoring of our residences enables highly experienced supervisors at our central monitoring facility to monitor the performance of both staff and students at all residences and provides both the staff and the students with a sense of security.


 

Each of our twenty-eight homes and apartments is now equipped with live remote viewing capabilities that make use of digital video recording technology. Similar equipment will soon be installed in our buses and vans.


 

The viewing features of the program allow multiple rooms to be displayed on the screen at one time.

In some residences, a staff member who is on duty at the residence is stationed at a special monitoring station within the residence and monitors what goes on in all rooms of the house throughout each shift. This live monitoring at certain residences is in addition to the live, online monitoring that is also done for each residence by our centrally-based monitoring staff at 250 Turnpike Street, Canton.

Please click here to go to the Judge Rotenberg Center web site, www.judgerc.org.

To contact a member of our Admissions Department, please email j.gomes@judgerc.org.

Judge Rotenberg Educational Center
240 Turnpike Street
Canton, MA  02021
Phone:  (781) 828-2202   Fax:  (781) 828-2804
www.judgerc.org