24/7 Live Monitoring through Internet-based Digital Video

The Judge Rotenberg Center makes use of a unique, comprehensive digital video recording (DVR) monitoring system that includes 694 cameras and microphones that are located in every classroom, residence, and school bus. This system enables a centrally located supervisory staff (at our 250 Turnpike Street building) to monitor, in real time, over the internet, what is going on in every one of our residences, classrooms, and buses on a 24/7 basis, to make sure that the staff are carrying out their duties correctly at all times of the day and night. A group of 36 “DVR Monitors,” with six on duty every shift, are responsible for doing this.

Each DVR Monitor prepares a report after each shift that includes any errors in staff performance and a rating of the performance each individual employee viewed on that shift. This information is reviewed daily by JRC executives and is supplemented by the reports of a group of “Traveling Monitors” who go from residence to residence and from classroom to classroom, viewing directly the performance of our staff members. The reports prepared by these two groups of monitors are reviewed by Dr. Israel, the Executive Director, and other members of his executive team, who are working to maximize the quality of JRC’s direct care staff performance.

The DVR system also enables any staff member, such as our clinicians or casemanagers, or program department staff, to view, from his/her desktop computer, what is going on at any residence or classroom at any time. All information recorded by the DVR is saved and made available for future review as needed.

To contact a member of our Admissions Department, please email Julie at j.gomes@judgerc.org.

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