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Click here
to watch a video
clip on this topic.
 Pre-service
training (left). Each
direct care staff member undergoes 2 weeks of pre-service training and additional
in-service training thereafter.
Careful
supervision and frequent evaluation of a full-time, direct care
staff (right). JRC
does not hire temporary workers from employment agencies. All JRC direct
care staff members are full or part
time employees of JRC and are trained by JRC’s training department. They
are supervised and monitored by a staff of quality control supervisors and videotape monitors.
Direct care staff members are evaluated on their performance every two
weeks. If a staff member is not performing his or her duties correctly,
JRC takes immediate disciplinary or other appropriate remedial action to
promote proper performance at all times.
Click here for a filmed
presentation on JRC's behavioral management procedures.
 Live
video monitoring throughout the school day (left).
All activities in all school rooms and
other areas are monitored throughout the day by our monitoring department.
This video monitoring system enables supervisors and also visiting parents
to observe what goes on in all areas of the school without having to enter
the room and make obvious the fact that they are observing.
All activities at the residences are monitored during
the day, evening and overnight by quality control supervisors via our
live, online DVR (digital video recording) system. The DVR system allows
supervisors to immediately provide feedback and support to direct care
staff. It also allows us to review any incident, using DVR equipment, for
up to 30 days. To our
knowledge, this monitoring capability is unique to JRC.
Click here for a filmed
presentation of our DVR system.
 Live video
monitoring of staff in certain residences (right).
In certain
residences, one staff member monitors the performance of other staff
members through a live video monitoring system within the residence. Video
cameras connected to this system are located in all rooms of the home.
This monitoring goes on throughout the evening hours when students are
active in the residence, as well as throughout the overnight hours while
students are sleeping.
Review
of staff performance by videotape or digital video recorded on CDs
(left). Everything that goes on at every residence at all times is
video recorded on videotape or on CDs. These videotapes and CDs are
spot-checked by a special “tape monitoring” staff that checks to see
whether or not staff are carrying out their duties correctly. Staff are
rewarded for desired performance and receive disciplinary actions for
performances that do not meet JRC’s standards.
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